Replacing Obsolete 20 Year Old Multi Point Locking System Case Study

Where was the commercial property located?

Bwlchgwyn

Wrexham

LL11 5YT

Description of locksmith work and challenges faced:

We attended a call-out in Caer Efail, Bwlchgwyn (LL11 5YT), where the customer was having difficulty locking their uPVC back door. The handles were stiff and required excessive force to lift, and the door would not lock reliably. On inspection, we found the existing Fuhr multipoint locking system had failed. The handles and Euro cylinder were also badly worn, likely from years of heavy use while attempting to lock the door.

After discussing the findings with the customer, we explained that the Fuhr system was now obsolete. We recommended upgrading the entire locking system, which would improve security and reliability. The customer was happy to proceed with the quote.

We removed the faulty mechanism and installed a GU multipoint locking system featuring deadbolts and hooks. We also fitted an Asec anti-snap Euro cylinder and a new set of TSS white multipoint handles. As part of the service, we realigned the uPVC door at no extra cost to make sure everything operated smoothly.

The customer tested the new setup and was pleased with the result. Before leaving, we offered a few tips on how to maintain the system to help extend its lifespan. The job was completed to a high standard, and the door now locks with ease and improved security.

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